Refund Policy

This policy explains how therabreath handles 30-day no-reason returns, exchanges, quality problems, refunds, and pre-shipment cancellations.

Your 30-Day Options

therabreath accepts eligible no-reason returns and exchanges requested within 30 days after the order is delivered.

Begin the request by emailing support@therabreathrose.shop; please wait for approval and return instructions before sending the item.

Items Not Eligible for a No-Reason Return

Customized or personalized goods, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for a no-reason return.

A listed exclusion does not override remedies available for damage, defects, wrong or missing goods, or any non-waivable consumer right.

Store-Paid Return Shipping

therabreath pays the return shipping for every approved no-reason return or exchange and will provide a prepaid label or an equivalent free return arrangement.

The same store-paid shipping rule applies when an item is damaged, defective, incorrect, incomplete, or otherwise affected by a verified quality problem.

No restocking fee applies to an approved return or exchange handled under this policy.

Order Cancellations

Contact therabreath at support@therabreathrose.shop to seek cancellation before dispatch; after dispatch, the order follows the return process in this policy.

The Settings > General business address, 830 SW Jaslo Ave, Port Saint Lucie, Florida, 34953, United States, is the default return address, subject to the authorization instructions sent by therabreath.

Refund Method and Timing

therabreath sends an approved refund back to the original payment method, with receipt of the funds expected within 5-10 business days.

Restocking fee: None.

For clarity, therabreath pays all approved return shipping for both no-reason returns or exchanges and verified quality-related returns.

Verified Merchant Details

Merchant name: therabreath
Trading name: therabreath
Support email: support@therabreathrose.shop
Support telephone: 512-937-2099
Business address: 830 SW Jaslo Ave, Port Saint Lucie, Florida, 34953, United States
Service schedule: Monday to Friday, 9:00 AM–5:00 PM (Eastern Time (ET))